My xPrintServer Network Edition is not updating firmware from R64. When attempting to update firmware using the xPrintServer WebManager, the xPrintServer reports back it is already running the latest version as shown below:
...
How can I resolve this?
Recommended troubleshooting steps:
This can be caused by a number of factors.
1. The xPrintServer is blocked from connecting to the cloud service on the Internet.
An Internet connection is required for the xPrintServer to download drivers, update firmware, send diagnostics, and sync with the NTP server.
...
Follow the directions for factory default using the steps on page 11 of the online User Guide --
http://www.lantronix.com/pdf/xPrintServer_UG.pdf
Related articles:
- Internet Connection is a Requirement for the xPrintServer to Download Drivers
http://ltxfaq.custhelp.com/cgi-bin/ltxfaq.cfg/php/enduser/std_adp.php?p_faqid=1715
If none of these suggestions resolve the issue, contact Lantronix Technical Support for further assistance. You can post a question for Lantronix Technical Support by:
- clicking the "Ask a Question" tab above
- or call 800-422-7044or open a Chat session here:
http://ltxfaq.custhelp.com/app/chat/chat_launch
[Originally Published On: 09/19/2012 02:07 PM]