The APN is the “Access Point Name“, a code you will need to set at a device level to start using data. Your device can register to a network even if the APN is incorrect but will not be able to pass data. 

To find what APN you need to add to the device when you activate a sim you can search for it in the portal:

1. Go to “All Subscribers”

2. Search for your SIM card (enter your ICCID number)

3. Click on your SIM card and “Run a Sim Diagnostics”

4. Check the “Data Services Info” in the UI. It will indicate what APN you need to use.

5. APN example: data641003

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For more information or questions please email simhelp@lantronix.com